APRIL 2020
VOLUME 18 NO. 4
20 Looking at logisticsfrom both sides now:interview withJohn JansonBY MITCH MAC DONALD
During his nearly 40-year career inlogistics, John Janson has worked as botha seller and a buyer of logistics services.
That proved to be just the background heneeded to deal with the recent truckingcapacity crunch.
25 The downsides ofin-store fulfillmentBY BEN AMES
Retailers can save big on inventoryand shipping costs by filling e-commerceorders from brick-and-mortar stores.
But the practice also carries some seriousrisks—like alienating in-store shoppers.
28 Cool solutions for coldenvironmentsBY VICTORIA KICKHAM
Experts advise focusing on structure,safety, and automation whenimplementing new storage racking intoday’s fast-paced temperature-controlled facilities.
34 The rise of thenext-generation 3PLBY GARY FRANTZ
Third-party service providers once tradedlargely on their deep transportationexpertise and relationships with carriers.
Now, they’re increasingly called on to betech wizards as well.
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