Electric fork truck: Clark Material Handling has introduced the SE20T, a three-wheel electric fork truck that features electric brakes and steering, and is lithium-ionready. Designed for the European and North American markets, the SE20T will beassembled at Clark’s Lexington, Kentucky, facility, which was expanded last yearas part of the manufacturer’s efforts to re-shore assembly of its S-series vehicles.The expansion allows Clark to assemble nearly 80% of its products in Lexington,according to the company.
The SE20T will be available in capacities of 3,000 to 5,000 pounds, the companysays. (Clark Material Handling, www.clarkmhc.com)
PERFORMANCE
DELIVERED
• HEAVY,;DENSE;BALES• RELIABLE;AUTOMATIC;TIER• LOW;OPERATING;COST;PER;TON
AmericanBaler.com
800.843.7512 AMERICAN BALER TAKES PERFORMANCE TO NEW HEIGHTS!
INTEGRITY I QUALITY I RELIABILITY I VALUE
Retail delivery management program:Convey, a provider of delivery experiencemanagement solutions, has created a newpartner program, ConveyPlus. The programconsists of a network of more than 20 best-in-class partners that are developing jointsolutions and integrations that enhance andextend the impact of delivery experiencemanagement (DEM) across all last-mile delivery initiatives.
ConveyPlus helps retailers manage thecomplex mix of partners they rely upon todeliver online purchases to consumers. Theprogram helps retailers connect, view, and acton disparate data across the supply chain tocoordinate last-mile delivery.
Convey’s partner ecosystem includes service and technology providers across manydifferent areas of the modern retail supplychain, including:
; Customer relationship management(CRM): CRM providers SAP, Zendesk, andKustomer are collaborating with Convey tohelp retailers optimize their customer-serviceexperiences around delivery.
; Drop ship: Distribution and fulfillmentcompanies such as CommerceHub andLogicbroker are partnering with Convey tosimplify and manage the complexities associated with the drop-shipping model.
; Audit and claims: Freight audit and recovery companies are integrating freight claimsworkflows into Convey to simplify the processof filing and coordinating claims. Retailers areable to recoup losses, improve claim success,and gain unprecedented visibility into ser-vice-level agreements and performance. Keypartners include MyEZClaim, Intelligent Audit,and Zero Down Supply Chain Solutions.
; White glove: Convey works with many“white glove” specialized delivery partners,including Estes Forwarding Worldwide,Metropolitan Warehouse and Delivery, NSD(NonStopDelivery), and Pilot Freight. Conveyhelps to simplify the carrier implementationprocess, allowing shippers to quickly implement and offer services like self-service digitalappointment scheduling for tricky white-glove deliveries.
; Transportation management systems(TMS): Platform providers SAP, ManhattanAssociates, MercuryGate, and ShipHawk collaborate with Convey to optimize executionfrom first to final mile.
; E-commerce: Convey integrates withe-commerce platforms and omnichannelretail software providers like Magento andSAP to increase conversion through transparent, competitive delivery options. (Convey,www.getconvey.com)
