If this guy says logistics
matters, then it matters
THERE’S SOMETHING ABOUT THE GUY FROM BAYONNE, N.J.,
who’s standing in front of a room of high-level executives talking
about logistics that captures the imagination.
Bayonne, of course, is situated at the heart of the Port of New York
and New Jersey. And the guy at the podium sounds like someone
from a working-class family who got his start working on the docks
or in the bars, married his high school sweetheart, and found a way
to get an education and chase broader horizons.
It can be hard sitting in a room with 400 other people, listening to
some stranger share his opinions on logistics. But this guy, Marty, is
starting to grab our attention.
“Where is that sweet spot where we balance the
need to be decentralized with the need to be afford-
able?” he asks. That sure is something we all strug-
gle with in logistics, and Marty isn’t shy about voic-
ing his opinions. He goes right after the leadership
mindset, saying, “It’s the desire to do something
cheaper that drives us to centralize.”
Marty, it turns out, is no fan of “command and
control” management. He’s all about “empowering
our people at the edge.” To this end, he espouses
“syndication,” an inherently collaborative
approach, and “decentralization.” He defines decen-
tralization as the inverted pyramid approach to
management, where leaders are there to support the
people in contact with the job at hand, not the other way around.
Taken together, he says, these approaches lead us to the holy grail, an
effective and empowered work force.
Marty also cautions his audience about taking the “supply chain”
metaphor too literally. “It’s a network, not a supply chain, and we have
to think that way,” he asserts. Marty says we need to avoid single
points of failure, have multiple paths, and create the paths before we
need them.
According to Marty, in today’s rapidly evolving global environment
– moving at a clock-speed we never dreamed of even a decade ago –
it’s the ability to be nimble, to be faster than the competition, that
really matters. And to be agile, flexible, and innovative requires a
dynamic network.
Every year, the competition raises the bar, he warns. Capabilities
spread, and new technologies change the rules. Look ahead, not
behind, he says.
“We’re the leaders,” he reminds his audience, “and we have to create
the vision for the future and figure out how to
execute it. Look out to 2020, and then turn
around and look back.”
This is an audience of hundreds of the most
senior logistics executives in military markets.
This man clearly knows this business, and he
knows the audience. The crowd is now hanging
onto his every word.
Speaking to us specifically as logisticians,
Marty says, “You’re all victims of your own suc-
cess.” And then he resorts to
what sounds like flattery, except
coming from him, it is sincere.
“You now are cool. You never
used to be.”
When people like Marty
think that we in logistics matter,
that automatically gives us
credibility. We get a seat at the
table. Marty is a serious man,
and if he respects what we do,
then we all have legitimate rea-
son to be proud.
Marty isn’t some press officer’s creation. He is for real. He
did grow up in Bayonne. He did marry his high
school sweetheart, and he did get an education. It
includes three master’s degrees, one of which is
an M.A. in English from Duke University. His
undergraduate degree is from a place called West
Point.
Today, Gen. Martin E. Dempsey, U.S. Army,
wears four stars on his shoulders and is the chairman of the Joint Chiefs of Staff. He is the highest-ranking officer in the U.S. Armed Forces.
So when Marty says logistics matters, it matters.