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ty and control, he says, allowing for development of lean supply chains.
Today’s mobile technologies also broaden the communication “footprint.” Because
they use cellular communication, they can
send information over a wider geography
than the type of wireless technology that’s
been used in DCs for the past two decades.
Mark Wheeler, director of warehouse
solutions for Motorola,
says he is seeing wider
adoption of mobile technologies in areas like the
food industry. That’s partly
the result of recent government mandates that
demand end-to-end visibility of food moving
through the supply chain,
As for how that might be achieved, Bruce
Stubbs, director of industry marketing for
Intermec, which provides printers, mobile
computers, and other tracing technologies,
says smart mobile printers can be used at
the point of harvest to create labels with
traceability information. The bar codes on
those labels are readable by data capture
technologies at each step in the supply
chain—transportation, processing, manufacturing, and distribution. “It’s a complete
end-to-end story that covers the point of
harvest to the point of sale,” he says. That
tracing capability is crucially important for
consumer safety, he says, but it is also critical to brand protection.
Alvarez offers a similar story, citing a
Capgemini project that involves using RFID
chips and other technologies to track livestock—individual animals—through their
entire lives: recording how they are fed, when
and where they are sold, who purchased
them, and so on right up through the manufacture and packaging of final products.
End-to-end supply chain visibility and
control may still be far off. The technology
is still too expensive for many companies to
deploy widely, says Alvarez. But a combination of factors—regulation in the food and
pharmaceutical industries, for example,
and the never-ending pressure to compress
supply chains—are likely to drive further
adoption. ;
nology in the company’s response to
disasters such as major storms, when
demand for building products is
high but supply chains are disrupted.
As an example, he described using
GPS units to track generator ship-
ments into disaster zones. “We can
suck information in, and we have the
algorithms to tell stores when prod-
ucts will arrive. That sounds easy, but
when it comes to disasters, every-
thing is out the window.”
Kay Palmer, the Hunt CIO,
described how the use of mobile
technology has evolved at her com-
pany—from tracking tractors, to
tracking trailers, to eventually using
RFID or similar technologies to
track individual pieces of a load. The
drawback to that, she says, is cost.
Because it’s unlikely the company
will be able to recover the tags, she
says, the price of tags still must come
down before their use is practical.
But that day will come, she expects.
MEANWHILE, BACK IN THE
WAREHOUSE
Wireless technologies are nothing
new in distribution centers, of
course. Wireless handhelds and
similar untethered technologies
have been in use for decades. What’s
changing is that they are becoming
more compact, more robust, more
reliable, and more
multifunctional.
Rob Armstrong,
who leads marketing for manufacturing and logistics for
Motorola in North
America, says that
mobile technologies had their first
warehousing applications in picking, but that over time they have
spread throughout operations,
including receiving, putaway,
replenishment, and cycle counting.
All that adds up to better traceabili-
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