to new employees, someone who is just leaving college
should not expect to be in a senior position in three to
five years, particularly at a large company. Those roles
require many years of experience as well as competency
in many different skills and functions.
Through case studies, presentations, and career-fo-cused student associations, students can learn about the
many career paths available to them. These experiences
should teach students what is required of professionals
in corporate, operations, and service provider roles.
They also should help students understand the time
commitment as well as the
technical and soft skills they
will need if they are to be
considered for higher-level
positions.
While career advancement
is important, it is not the only
factor that motivates the next
generation of talent. Younger
employees cite work-life
balance as the top factor in
selecting a job. They also seek
a flexible work environment,
and they want to work on projects that interest them,
which might not be in alignment with the job where
they are currently employed.
4
That is all good in theory, but many recent graduates
and new hires have a very unrealistic expectation of
the work-life balance they can achieve in supply chain
management careers. In conversations, students and
young professionals often mention that they are seeking
jobs with flexible work hours, exercise facilities, and a
relaxed dress-code policy. While there are some companies that provide these benefits, many of the supply
chain jobs that can lead to advancement require long
hours in warehouses or manufacturing operations.
The reality of our profession is that fun and relaxing
work environments are not standard. To help bridge the
supply chain talent gap, employers and educators need
to provide students with a realistic view of the work
environment before they enter the work force. Through
tours of companies, internship opportunities, and dis-
cussions in class, students can learn about the working
environment in different industries. For example, in
many manufacturing roles, attire may be casual but
compliance with attendance and safety requirements
is strict. In many corporate positions, however, there
are dress and communication standards that employees
must adhere to if they want to be taken seriously. While
college is a time for self-expression, there are many
jobs where compliance with rules regarding dress and
behavior is important.
Employers must clearly communicate their expecta-
tions about how much time employees must work and
when. However, it’s likely that more employers could
allow employees some flexibility regarding work hours,
instead of insisting that all
work be performed during set
times on specified days. For
example, operational support
and supervision, especially
for manufacturing plant and
warehouse shifts, do require
set working hours, but many
technology-focused jobs do
not require someone to be at
a desk for 40 hours a week.
At the same time, young
employees must be respect-
ful of the schedules their
employers expect them to
work, and they should be responsible and productive
during those hours. If employees want flexibility, then
they will have to demonstrate that they can handle it by
working diligently and not spending time on Facebook,
Twitter, or surfing the Web.
THE RIGHT KIND OF FEEDBACK
Expectations would also be better managed if employers
and employees were more open and honest in the feedback they are giving. Managers need to be candid about
an individual employee’s opportunities for advancement, and they should give an honest assessment of
what is required for that employee to be considered for
higher-level positions. To prepare employees for those
future positions, moreover, employers also need to be
willing to help them develop the required capabilities.
One of my previous employers, for instance, invested in
public-speaking training and management coaching for
top-performing employees. Companies can also invest
in their employees’ development through professional
associations’ training programs.
Furthermore, managers have to give feedback to
young hires on a regular basis. Unfortunately, many