IdeaBook
2015
VOLUME 4 NO. 1
5 FROM THE EDITORS
INNOVATIONS AND IDEAS FOR SUCCESS
6 HOW COSTA EXPRESS BREWED
UP A BETTER SUPPLY CHAIN
BY CHRIS CLOWES
When its original logistics and procurement
model threatened to constrain its rapid
growth, the U.K.-based coffee retailer went
all-in: new leadership, new supply chain
strategy, new logistics provider, and new
software. Here’s how it all paid off.
12 VOICE: A PERFECT FIT FOR
OMNICHANNEL DISTRIBUTION
BY DAVID MALONEY
We talked to the industry’s top voice system
providers to see how voice aligns with the
new retail distribution realities.
16 FIVE WAYS TO CUT DC COSTS
BY JAMES A. COOKE
Under pressure to slash expenses? Consider
these five recommendations from top
consultants.
18 A FRESH APPROACH TO
IMPROVING TOTAL DELIVERED
COST
BY TED SCHAEFER AND ALAN KOSANSKY
Most companies calculate total delivered cost
(TDC) based on inaccurate and outdated
assumptions. Using optimization technology to
more accurately forecast TDC by product and
customer will help them to improve both their
supply chain planning decisions and their costs.
26 THE DOS AND DON'TS OF
BUYING USED LIFT TRUCKS
BY TOBY GOOLEY
Previously owned lift trucks can be a great choice
for some buyers. Three dealers offer advice on
when to go that route and how to avoid getting
stuck with a lemon.
