20 A SIMPLE FRAMEWORK FOR
MANAGING PROJECTS

BY PAT ST. LAURENT AND ROB DINWOODIE Too many supply chain initiatives fail to achieve the desired outcomes because they lack a structured project methodology.

Implementing even a basic, straightforward method, such as the one described in this article, can greatly improve your chance of success.

30 SIX SMALL PACKAGING
CHANGES THAT CAN SAVE BIG
MONEY

BY SUSAN K. LACEFIELD A quarter of an inch here, a few more items in a box there, and suddenly you’ve reaped thousands of dollars in savings. Here are a few small packaging tweaks that can produce huge benefits.

32 HOW RETAILERS ARE GETTING
READY FOR AN OMNICHANNEL
WORLD

BY RAFAY ISHFAQ, BRIAN J. GIBSON, AND C. CLIFFORD DEFEE Traditional retailers are focusing on four priorities—two strategic, two tactical—to help them survive and thrive in an industry that is experiencing long-term disruption.

38 BLURRED LINES: WMS VS. WCS
VS. WES

BY IAN HOBKIRK As software vendors expand their products’ functionality, it’s getting harder to tell the different warehousing platforms apart. Here’s what you need to know to make the right buying decision.

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42 HOW TO CREATE A SUPPLY
CHAIN CENTER OF EXCELLENCE
THAT WORKS

BY JONATHAN WHITAKER A center of excellence (CoE) staffed by analytics experts can drive supply chain improvements across your organization. Here are six recommendations for ensuring a successful CoE initiative.

46 THREE WAYS TO MAKE
OMNICHANNEL AFFORDABLE

BY BEN AMES Retailers strive to meet customer expectations in the age of Amazon without breaking the bank on omnichannel fulfillment.

48 MANUFACTURING FROM THE
GROUND UP

BY TOBY GOOLEY A deep-rooted commitment to product quality and to supporting the individuals who sell its products guides Amway’s global manufacturing strategy. In some cases, that means controlling the supply chain from the farm forward.