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More than a Source. A Resource.
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46 DC VELOCITY JANUARY 2020 www.dcvelocity.com
replacing jobs with the overall talent
shortage that is driving that trend,
Ellis says. Just as Henry Ford’s production line ultimately created far
more jobs in the automotive industry than it displaced, technology will
drive long-term growth in logistics,
he says.
“There are dual perspectives
around this. Will certain jobs be
replaced by technology? Yes. And will
certain people be disenfranchised by
robots that are more productive?
Probably so. But will technology
have a net negative impact on the
job market? I don’t think so,” Ellis
says. Instead, many displaced workers and
managers will be retrained for new jobs,
such as maintaining the new technology
or servicing the robots, he predicts.
Despite the pressing need for change in
2020, the transformation from older analog processes to newer digital processes
will not happen all at once, according to
the IDC report. Rather, companies sailing
toward “digital transformation” goals will
need to manage hybrid environments for
years to come. For example, IDC pointed
out that most new supply chain software
exists on cloud-based computing platforms, but older logistics applications
will continue to run on local, on-premise
servers for at least another decade.
WAREHOUSES WOO WORKERS WITH
FLEXIBLE HOURS
As companies seek to boost productivity
in the stormy business conditions expected to prevail throughout 2020, they will
also need to adopt a new approach to
managing labor, experts say. For example, one of the keys to attracting ideal
workers during the labor crunch will be
to offer more flexible schedules, according to Scott Sureddin, CEO of third-party
logistics service specialist DHL Supply
Chain, North America.
“Flexibility may be one of the most
important supply chain issues heading
into the next decade—and it has nothing
to do with the actual movement of goods,”
Sureddin said in an email. “Associate
expectations are changing, and they are
demanding greater flexibility at work.
Companies are going to need to rethink
traditional HR practices if they hope to
continue to attract and retain top talent.”
In a tight labor market, offering flexibility around scheduling and hours is a
strategic way to attract and retain workers
without raising wages, according to the
company.
