SEPTEMBER 2018
VOLUME 16 NO. 9
inside
28 Accomplishing the
impossible: interview with
Brad Jacobs
BY MARK B. SOLOMON
The logistics industry existed before Brad Jacobs.
It will likely never be the same after him.
33 The evolving retail store
BY VICTORIA KICKHAM
3Retailers adapt in-store fulfillment processes
to meet customer demand for convenience and
faster delivery.
36 A broker by any other name
BY MARK B. SOLOMON
Digitally focused startups believe there is much
low-hanging fruit in traditional brokerage
operations. But the fruit picking has taken an
unexpected turn.
41 From Washington to your
warehouse
BY TOBY GOOLEY
Here’s how the federal government’s actions on
trade and tax law will affect forklift makers and
their customers. There will be winners and losers.
46 Infographic: 10 situations
where automation makes
sense
BY DAVID MALONEY
Whether it’s saving space, boosting productivity,
or slashing processing costs, the benefits of automation can make it a logical move. Here are some
signs that your operation is ripe for automation.
49 Today’s TMS deliver more
than freight savings
BY BEN AMES
Transportation management systems have
traditionally been used to slash freight costs.
But shippers are now finding the software can
do much more than that.
