Komatsu Forklift U.S.A.— Corporate Profile
Since it’s restructuring in 2009, U.S. production of
Komatsu forklifts at Komatsu America’s Newberry South
Carolina manufacturing operation has continued to
grow. The Newberry Manufacturing Operation is
building the vast majority of Komatsu models currently
being sold and serviced by Komatsu’s North American
distribution channel. Further organizational integration in
2011 saw the utility and forklift businesses under Komatsu Utility become part of Komatsu Ltd. under an absorption-type merger. This move, intended to strengthen product competitiveness and improve the efficiency of their product
development, will allow Komatsu to conduct the utility and forklift business as one organization.
Komatsu Forklift’s production facility in Newberry, SC
Since its beginnings in 1945, Komatsu Forklift Co., Ltd.
has grown tremendously, building on its superior design
and manufacturing capabilities to build the type of
rugged and dependable forklift trucks that customers the
world over have come to depend on. Komatsu Forklift
U.S.A., was established in 1976 to meet the ever-growing demand for its products in North America.
From it’s corporate headquarters at the Komatsu America offices in Rolling Meadows, Illinois, Komatsu Forklift U.S.A.
continues to improve its operations by increasing production in Newberry, SC, enhancing parts distribution from
Ripley, TN, introducing training programs at Cartersville, GA, and by integrating headquarters’ functions and
information processing with that of Komatsu America Corporation headquarter operations.
Improved Dealer and Customer Support
Komatsu Forklift dealers now have access to an extranet that allows them to obtain information 24/7 and to
communicate with the manufacturer more frequently. It also allows for better dealer support in many functional areas.
In addition, the implementation of a new Komatsu Virtual Campus system for managing product, sales, and service
training will give dealers a better product knowledge base.
In the aftermarket side of the business, Komatsu America’s Ripley, TN Parts Distribution Center is open 24 hours a
day and seven days a week to provide dealers and customers with excellent service and response times for genuine
OEM aftermarket parts.
Komatsu Forklift offers a wide range of internal
combustion engine and electric model forklifts with
capacities from 3,000 to 35,000 pounds. Komatsu
Forklift U.S.A. stands behind its products with
superior service, genuine OEM parts, and a
comprehensive warranty program administered
through a dependable dealer network with over 150
locations in North America, Mexico and Latin
America.
For further information, feel free to visit our website
at www.kfiusa.com
Komatsu Forklift U.S.A.
1701 W. Golf Road
Suite 1-100, PO Box 5049
Rolling Meadows, IL 60008
