DC Velocity - April 2018

Which

3P
L
ser
vic
esd
o
you
plan
to
use
in
the
future
?

(Per cen tag e of res pon de nts w ho ar e cur rent l y us in g 3P Ls er vi ces )

H
al
f
o
fa
ll
r
e
spo
nd
en
t
s
s
ai
d
th
ey
wou
ldi
n
ve
s
t
mo
r
ei
no
m
ni
ch
ann
el
f
ul
fi
llm
en
t
c
ap
ab
ili
ti
e
s
th
i
s
ye
a
r;i
t
lo
ok
s
li
ke
m
an
yo
f
th
em
w
ill
be
tu
rn
ing
to
s
t
r
a
te
gi
c
3P
Lp
a
r
tn
e
r
s
fo
r
h
elp
.

0 1 0 2 0 3 0 40 50

D
o
me
s
ti
c
fr
ei
g
h
t
s
hi
p
pi
n
g
Wa
re
h
o
us
i
n
g
o
p
e
ra
ti
o
n
s
A
s
s
em
bl
y,
k
it
ti
n
g
,
a
n
d
p
a
c
k
ag
i
n
g
E
-c
o
mm
erc
e
ord
e
r
f
ul
fi
ll
me
n
t
E
-c
o
mm
erc
e
ord
e
r
d
e
li
v
er
y
R
e
v
er
s
e
l
o
gi
st
ic
s
a
n
d
re
t
u
r
n
s
m
an
a
g
em
e
n
t

W h atm e th od sf or fu lf i l li ng cu st om er or de rs

d oy o u off er in d ens e ly p opu l a te dm a rk ets ?

(Per cen tage o f resp on de nts en gag ed i n urb an fu lf il lme nt )

Re t ail e r s a re e xp e ri men t ing wi th a v ar ie t y o f wa y s to ful f ill u rb an c u s to me r s’ o rd e r s.

So u r ce s t ha t a r eu nd e r th ei r di re c t c on t ro lh a ve t he e dge — fo r no w.

0 20 40 6 0 8 0 1 00

B
u
y
o
nl
i
n
e,
p
ic
k
u
pi
n
s
t
o
re
Fro
m
s
to
re
i
n
v
e
nt
o
r
y
Fro
m
c
om
p
a
n
y-
o
w
ne
d
r
eg
i
o
n
al
f
ul
f
ill
m
e
nt
c
e
n
t
er
s
Fro
m
c
om
p
a
n
y-
o
w
ne
d
l
o
c
al
f
ul
f
ill
m
e
nt
f
a
ci
li
ti
e
s( “
da
r
k
s
to
re
s”
or
lo
c
al
hub
s)

Fro
m
v
e
n
d
or
s’
fa
ci
li
ti
e
s
Fro
m
d
e
di
c
a
te
d
t
h
ir
d-
p
ar
t
y
f
ul
fi
ll
me
n
t
c
e
n
te
r
s
Fro
m
m
ul
ti
te
n
a
n
t
t
hi
rd
-p
a
r
ty
f
u
lf
il
lm
e
nt
ce
n
t
er
s

In
the
next
thre
e
year
s,
wh
ich
dis
r
upti
ve
te
chnolog
y
w
ill
hav
ethe
gre
atest
i
mpa
ct
on
you
r
co
mpan
y
’s
supp
ly
ch
ain?

(Per cen tage o f resp on de nts )

Re
s
pon
de
n
t
se
x
pe
c
t
de
ci
si
on-
s
upp
o
r
t
to
ol
s
wi
ll
ha
ve
a
big
i
mp
ac
t
on
th
ei
r
s
upp
ly
c
ha
in
s,
bu
t
s
om
e
o
f
to
da
y’s
m
o
st
ta
lk
ed-
abo
u
t
t
ec
hn
olo
gie
s
a
r
eb
a
re
ly
(o
r
no
t
e
ve
n)o
n
th
ei
r
r
ad
a
r.

0 1 0 20 3 0 40 5 0 60

Pr
ed
i
ct
iv
e
a
na
l
yt
ic
s
I
n
t
er
n
et
of
T
hi
n
gs
M
a
c
hi
n
e
l
e
ar
ni
n
g
Bl
o
c
kc
h
a
in
C
h
at
b
o
ts
R
o
b
ot
ic
s
A
ut
o
n
o
m
ou
s
v
e
h
ic
l
es
D
ro
n
e
d
el
i
ve
r
y
O
t
he
r