to name just three examples. In addition to having its own
individual status updates, each device that is connected to
the network contributes to a general data feed so that users
get a more comprehensive view of overall operations. For
an example of how this can be used in the warehouse, see
the sidebar.
Improved fleet management. Equipping fleets with sensors designed to improve vehicle performance and diagnostic capabilities extends the life of costly assets. Vehicle-generated data-collection activities like location tracking,
tire-pressure monitoring, stability control, and collision
avoidance converge to make fleets not only more efficient,
but also safer. Utilizing this wealth of data to adhere to
vehicle-maintenance schedules and address unanticipated
repairs as soon as they appear keeps budgets predictable,
more extensive repairs at bay, and more vehicles on the
road.
New commercial trucks manufactured by Daimler
Trucks North America, for example, are now equipped with
sensors that feed data to a Daimler-operated call center—
what equates to a “virtual service station.” Sensors detect
and diagnose maintenance issues in real time; the system
communicates that information to the Daimler network,
and then connects the driver with the call center to receive
instructions. Drivers with critical issues are directed to
nearby mechanics by means of a GPS system, which determines the truck’s location. This automation and centralization of fleet management responsibilities have allowed for
substantial gains in efficiency. For an example of how this
can be used in the warehouse, see the sidebar.
LOOKING FORWARD
As the examples in this article have shown, the Internet
of Things is already having a big impact on supply chains.
Moreover, as the number of devices grows and the capabilities of IoT devices continue to evolve and develop, the
impact on the supply chain will become even greater.
Developments are moving along so quickly that Gartner
warns that supply chain strategists should be looking at the
potential of the Io T right now, not later. But the impact of
the Io T is not just a matter for strategists and theorists; it is
also important that supply chain professionals look at the
Io T’s capabilities and potential. The transparency and end-to-end visibility afforded by the Io T creates new opportunities that supply chain professionals can leverage in order
to optimize supply chains and generate value.
The sheer amount of real-time data afforded by the Io T
is game-changing. As more companies integrate the IoT
and connected devices into their operations, a gap will be
created. On one side will be companies that have embraced
the Internet of Things, and on the other side will be those
that have not. Companies that embrace the IoT will move
forward, leaving those who do not behind. ;
Notes:
1. McKinsey Global Institute, Disruptive technologies:
Advances that will transform life, business, and the global
economy (June 2013): 51.
2. One Network Enterprises, The Internet of Things: How
‘Process Robots’ Are Transforming Supply Chains, (2014):
2, http://www.automation.com/pdf_articles/internet_of_
things_2014.1.pdf.
3. Cisco Systems, The Internet of Things: How the Next
Evolution of the Internet Is Changing Everything, (April
2011): 3, http://www.cisco.com/web/about/ac79/docs/
innov/IoT_IBSG_0411FINAL.pdf
4. Ibid.
5. Ibid.
6. Tony Danova, “Morgan Stanley: 75 Billion Devices
Will Be Connected To The Internet Of Things By 2020,
Business Insider, http://www.businessinsider.com/75-
billion-devices-will-be-connected-to-the-internet-by-
2020-2013-10#ixzz3RLzxXZNh.
7. Gartner Inc., “Gartner Says It’s the Beginning of a
New Era: The Digital Industrial Economy,” press release
(October 7, 2013) http://www.gartner.com/newsroom/
id/2602817.
8. Joseph Bradley, Joel Barbier, and Doug Handler,
Embracing the Internet of Everything To Capture Your Share
of $14.4 Trillion (2013): 1, http://www.cisco.com/web/
about/ac79/docs/innov/IoE_Economy.pdf.
9. Gartner Inc., “Gartner Says a Thirty-Fold Increase
in Internet-Connected Physical Devices by 2020 Will
Significantly Alter How the Supply Chain Operates,”
press release (March 24, 2014) http://www.gartner.com/
newsroom/id/2688717.
10. TotalTrax, “Reduce costly forklift damage,” http://
www.totaltraxinc.com/index.php/resources/case-studies.
11. Aaron Mamiit, “Amazon Order Fulfillment More
Efficient with its Fleet of Robots,” Tech Times (December 1,
2014) http://www.techtimes.com/articles/21229/20141201/
amazon-order-fulfillment-more-efficient-with-its-fleet-of-robots.htm.
12. Peter Bradley, “Bobcat excavates productivity, inventory improvements, DC VELOCITY (September 17, 2014)
http://www.dcvelocity.com/articles/20140917-bobcat-
excavates-productivity-inventory-improvements/.
KATE LEE IS THE SENIOR DIRECTOR OF RESEARCH AND
STRATEGY AT FRONETICS STRATEGIC ADVISORS.