Art van Bodegraven is, among other roles, chief design
officer for the DES Leadership Academy; he can be reached
at (614) 893-9414 or avan@columbus.rr.com. His website is
www.artvanbodegraven.com.
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win-win relationships with the company,
its employees, and its customers.
That’s right. Only three things out of the
many that might be evaluated. It’s a given
that any candidate must be functionally qualified for the position in question.
Charm is no substitute for proficiency at
the moment of truth.
The company’s hiring criteria focus on
elements that are integral to corporate
values. One is what it calls a warrior spirit,
a desire to excel, to be courageous, to innovate, and to stay at it (persevere).
Another is a servant’s heart, being proactive, treating everyone—even certifiable
idiots—with respect, and putting others
(colleagues and customers) first. The third
is being fun-loving, not taking oneself seriously, showing joy, and acting and doing
things with passion.
The core of evaluating these is not, even
though they are written and are integral
to corporate culture and values, to see if
applicants agree with them, but to determine if the candidate is already living them.
BOTTOM LINE
How important are these? Important
enough that a job will go unfilled until
someone with the right fit appears. And
these values are baked into performance
appraisals and evaluations for promotion.
This is one industry leader’s approach to
acquiring and keeping the best talent. The
strategy is paying off for it, and no one in
its industry vertical comes close.
It’s an amazingly powerful way of getting
people who don’t think they have a job,
but do have a calling—one they can be
proud of.
So, everyone in transition is not going to
find a counterpart employer. But they can
stand out from the crowd by demonstrating passion, a servant mentality, a sense
of humor (forget the one-liners, though),
courage, and a tirelessly innovative spirit.
I’ll submit that our profession is, in fact,
a calling. To not treat it as such might mean
that “in transition” ought to indicate a
career change is in order.
one major factor that very few like
to talk about, though it’s as real as
things get: fit. That is, does the person’s attitude and work style match
the workplace’s prevailing culture?
This is not to say that everyone
in a company has to
be poured from the
same mold. There are
such organizations,
and although they can
prosper for some time,
they sooner or later
collapse because they
contain no internal
counterbalances.
It’s important to note that the fit
has to be genuine. Too often, the
ther the company nor the candidate
understands the importance of fit,
the eventual day of reckoning can
get ugly.
But when approached the right
way, “fitness” tests can be used to
enormous strategic advantage. For
instance, one company, which will remain
nameless, is in its fifth
decade of growth and
profitability, and has
used tests of fit from
Day One to get the
right people. Its reasoning is simple and
clear: The right people
will be happy and make their customers happy. The right people will
make the company a winner, day
after day, every day.
The company doesn’t try to make
all of its people look and think alike
in all things. But it does obsessively