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arranging direct or near-direct backhauls because it’s the only
way it can deliver quality service while maximizing fleet utilization. “We can’t send a unit and a driver on a three- or four-leg move as we don’t have excess capacity built into our dedicated operations,” he says.
In some cases, shippers themselves get involved in the load
matching efforts. RockTenn, which is a Transplace customer,
works with the provider to explore what Webb of RockTenn
calls “collaborative pop-up fleet opportunities” with other
Transplace customers. The strategy, which Webb acknowledges
is “non-traditional,” allows RockTenn to increase service and
capacity as needed to a specific region. Once demand drops off
and capacity isn’t needed, “the fleet can dissolve,” he says.
RockTenn also works with Transplace and other dedicated
carriers to fill the empty miles of other dedicated fleets, Webb
says. “This provides Rock Tenn [with] savings over the current
baseline and allows carriers and [the] shipper with the dedi-
cated fleet to recover [their] cost.”
Greatwide, for its part, has developed two “hybrid” versions
of the traditional dedicated model for customers concerned
about empty backhauls. In one, a shipper pays for all miles
driven, but Greatwide will use its brokerage services to search
for other freight—often not the customer’s freight—to fill
miles that the customer can’t. Greatwide and the customer
then share the revenue and profit from the traffic.
In the second, Greatwide, rather than the shipper, takes on
the risk of fulfilling the “empty mile” requirement. The shipper pays a higher rate for the one-way move than it would by
using either the traditional model or the first hybrid option;
however, it’s off the hook for empty miles obligations.
The second option may sound a lot like traditional truckload service, but Greatwide executives point out that with this
arrangement, the shipper still enjoys all the advantages of dedicated service. Richard M. Metzler, Greatwide’s chief commercial officer, adds that the two hybrid services are best suited to
shippers with diverse product lines and who need multiple
solutions to give them service flexibility at an affordable cost.
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The lure of predictability
For all the providers’ bullish talk, no one expects dedicated’s
growth to return to the levels of the heady post-deregulation
days of the 1980s when businesses operating private fleets
were all too happy to dump their assets, reduce their bloat, and
let someone else do the work. Skeptics like consultant Evan
Armstrong say that one-way truckload capacity would have to
tighten significantly for the dedicated model to gain meaningful traction.
Yet those in the dedicated field believe that for the first time
in years, the trends are working in their favor.
“I don’t know of any other way you can lock in three to five
years of predictable costs and higher service levels … and take
the risk out of what your costs will be,” says Bowman. “You
can’t do it in your own private fleet. And you certainly can’t do
it in the one-way truckload market. It doesn’t fit every movement, but for the movements it fits, we still think there’s a
great market for dedicated.” ;