inbound
What goes up must come down … and based on what we’re
hearing from respondents to this year’s study of distribution
center metrics, that may well be the case when it comes to
warehouse and DC performance.
The 2015 research—our 12th annual study—was conducted among DC VELOCITY readers and members of the
Warehousing Education and Research Council (WERC).
Respondents were asked what metrics they use and how well
their facilities performed against more than 40 metrics in
2014. We’ll detail the results in DCV’s May issue, but in the
meantime, here are a few highlights.
With respect to how facilities are performing against the
metrics tracked in the study, improvement seems to have
stalled after last year’s peak. In the 2014 study (which asked
about performance in 2013), respondents reported that they
had improved (or at least maintained) their performance on
a year-over-year basis across a majority of the metrics. For
instance, both the “best-in-class” respondents (the top-per-forming 20 percent of survey participants) and the “major
opportunity” respondents (the bottom 20 percent) improved
or maintained performance on 32 of the 44 metrics tracked.
The “median” performers (the middle 20 percent) made even
greater strides, improving or maintaining performance on 36
of the 44 metrics.
The 2015 survey (which covers performance in 2014) indicated that both the “major opportunity” and “median” performers had lost some of that momentum, with the “major
opportunity” companies improving or maintaining performance against only 21 metrics, and the “median” performers
just 26. Of the three groups, the “best-in-class” performers
made the best showing, improving or maintaining performance on 29 metrics.
Where did they make those improvements? In the case of
“major opportunity” performers, much of the progress was
made against metrics associated with the “Perfect Order”—
order completeness, timeliness, condition, and documentation. Interestingly, the “major opportunity” performers
were the only group that improved against all four of these
measures.
The survey results also pointed to improvements in operational performance. Both “best-in-class” and “median”
performers made gains against what the study categorized
as “operational” metrics—measures used to assess internal
performance, such as order fill rates and lines received and
put away per hour.
In addition to the upcoming DCV article, the study results
will be presented at WERC’s annual conference, scheduled
for May 3–6 in Orlando, Fla. For more information, go to
www.werc.org.
Highlights from our 12th annual
DC metrics study
Transporting materials from remote parts of northern Finland is a logistics challenge with a few extra
hurdles—extreme temperatures and icebergs in the
harbors, among them. But the steady rise in global
temperatures over recent years has thawed out a
path to a new shipping option.
A proposed Arctic railway line (similar to the
one shown above) across the northern reaches of
the Nordic countries could make it possible to
transport heavy cargoes such as mineral ore from
the landlocked region of Rovaniemi, Finland, to
ports like Kirkenes and Narvik on Norway’s Arctic
coastline, which are newly accessible thanks to
warmer water that’s keeping ice at bay for longer
periods. Currently, oceanbound shipments have to
travel overland to the southern coasts of Finland or
Sweden to reach the sea.
Three developments have converged to encourage this modern version of the Polar Express,
according to business leaders who spoke at a
February conference on Arctic development, held
in Kirkenes, Norway.
First, new ocean shipping routes have opened up
as Arctic sea ice melts. Second, Finnish and Swedish
mining engineers have developed rich deposits of
valuable ores, which then have to be hauled out.
And third, rising global demand for fuel could
make it profitable to use the railway as a “rolling
pipeline” to deliver Norwegian liquefied natural gas
(LNG) to European markets in the south, according to Felix Tschudi, chief executive officer of the
Tschudi Shipping Co. AS, of Oslo, Norway.
Other cargoes that might benefit from the new
trade route include export commodities from the
Baltic countries and natural gas from Russian oil
companies, planners said.
Coming soon: tracks across
the tundra