The Toyota Dealer Network
TOYOTA IS THE NUMBER ONE-SELLING BRAND OF FORKLIFTS IN
North America. They have held that top spot every year since 2002.
It’s because Toyota forklifts are built to be rugged and durable, while
offering a low total cost of ownership.
The dealers behind Toyota are another reason why Toyota remains
Number One. “With 65 dealers and over 220 locations, the Toyota
Dealer Network has exceptional coverage and can meet the needs of
Jon Vincent, Toyota’s national manager,
Dealer Sales.
That depth of coverage allows companies with multiple operations throughout
the United States and Canada to receive a
consistent level of quality support regardless of location. It’s why Reddy Ice chose
Toyota for its material handling needs.
Reddy Ice is the largest manufacturer of
bagged ice in the United States, with 68
facilities in 32 states.
“We chose Toyota because of their vast
distribution. They have dealer facilities
nationwide that really prove to fit better
for us,” explains Joey Tasher, market manager at Reddy Ice. “Toyota
is very reliable. The products are very strong and provide us with the
ability to complete our job in an effective manner. We are converting
all of our units to Toyota,” he says.
THE TEAM BEHIND EVERY TOYOTA
Toyota’s dealer professionals stand behind every forklift made by the
company to make certain the customer experience meets Toyota’s
high standards. Dealers don’t sell equipment – they sell solutions.
“When you do business with a Toyota dealer, you’re not just buying product from them. You’re also buying a partner,” explains Larry
McKevitt, president of Summit ToyotaLift in North Haven, Conn.
Dealers work with customers to understand their businesses and
the types of trucks that best suit their needs. And since Toyota
has a truck for nearly any application, they can recommend
the best type of vehicle for the job. This assures that high
productivity is maintained throughout long work days.
Yet a dealer partners on more than just the sale. They
are there to provide ongoing support and service for the life of the
forklift. “It is really our cornerstone that we have the ability to truly
partner with our customers with excellence,” says Mike Pospischil,
sales manager at ProLift, a Toyota dealer headquartered in Louisville,
Ky. “We are committed to exceeding our customers’ expectations with
every interaction.”
The Toyota Dealer Network acts as an extension of the Toyota
brand. It’s a dedication to superior custom-
er service that sets Toyota dealers apart.
KEEPING YOUR TOYOTA A TOYOTA
The Toyota Dealer Network provides forklift
users with a full range of services, including
finance and lease options that keep customers’ fleets fresh and productive. They
also offer Toyota 360 Support.
“When a customer buys a Toyota product, they are buying that product because
they want to buy the best. And part of
buying the best is having the most comprehensive maintenance plan and protection plan around that product,” says Ron
Toyota 360 Support is not just another warranty program. It’s a
promise to customers that they can expect a high-quality service
experience at any of the network’s many dealers.
“Toyota 360 Support is centered around a simple idea. Toyota
forklifts are built to be the best. And Toyota 360 Support ensures that
those forklifts stay the best,” says Megan McGriff, Toyota’s manager –
Parts Sales, Customer Service, and Marketing. “It is Toyota’s promise
that we will be your partner throughout the life of your forklift while
you’re maintaining it, and all the way until you replace that forklift.”
For more information on Toyota’s full-service product line of forklifts
and warehouse equipment, visit www.ToyotaForklift.com/forklifts.
To hear what customers are saying about the Toyota
Dealer Network, go to dcvtv.com and click on the
Performance Profile Video on Channel 2.
ADVERTORIAL
With more than 200 locations, Toyota Forklift’s North American Dealer Network is here to
partner with you.
PERFORMANCE PROFILE
