x Oil prices have tripled since 2000, making car-go-ship fuel much more expensive.
x Wages in China are now five times what they
were in 2000 and are rising at an annualized rate
of about 20 percent.
x Some American labor unions have learned
a painful lesson about today’s economic reality,
and they know they must become globally competitive.
x The natural-gas boom in the United States has
dramatically lowered operating and facility costs.
In Asia, meanwhile, natural gas rates are four
times those in the United States.
x Higher material-value content in products,
combined with impressive productivity gains
through continuous-improvement initiatives, has
made chasing labor savings the wrong game.
x Much of the illusive labor savings in low-cost
countries is trumped by the hidden waste and
overhead costs required to make the overall supply chain function well.
Organizations that are willing to re-evaluate
their present outsourcing processes and practices,
factoring in the above points and other considerations, will see a different picture of success
emerge. By analyzing and eliminating the hidden
waste and associated costs in their outsourcing
processes, they could potentially discover millions
of dollars in savings, depending on the size, scope,
characteristics, and geographical logistics of their
outsourcing activities. These analyses may point
to the strategic option of modifying their offshoring decisions, which might include “reshoring”—
bringing production back to the United States or
other end market.
The rest of this article will introduce 10 “hid-
den” outsourcing costs that usually generate sig-
nificant savings when they are reduced or elim-
inated. These savings fall into the general areas
of velocity improvement, quality improvement,
cost reduction,
resource opti-
mization, waste
elimination, and
improving the overall
customer experience.
Here are what I con-
sider to be the top 10
outsourcing cost areas
offering opportunities for
improvement:
1 Cost of an outdated out- sourcing strategy. This cost-reduction opportunity
involves a rationalization and reassessment of the current outsourcing
portfolio in terms of revenue topology
(where and how sold) versus the sourcing decisions (where made) that drive
costs. Markets shift over time, which may
drive up logistics, transportation, in-tran-sit handling damage, and other hidden
management costs. An effective tactic in
this regard is to review the outsourcing
content and commitment levels for individual country sites, and plan how to relocate parts of those operations (for example,
a segment of the final assembly) to respond
to emerging market opportunities in other
countries. For example, if 100 percent of
the design and manufacturing for a product is located in China, it would be difficult to serve an emerging or fast-growing
market in Brazil or Los Angeles.
A solid analysis of the facts may result
in adjustments to sourcing decisions
(source/build location, content, and
fulfillment strategies) and the associated costs. In a few cases, the data
may justify returning some man-