BY MITCH MAC DONALD, GROUP EDITORIAL DIRECTOR
THE DC VELOCITY Q&A THOUGHTLEADERS
DC design is a challenge under the best of circumstances. It becomes all
the harder when you add in the uncertainties of modern retailing.
DIANA MUELLER REALIZES THE IMPORTANCE OF
flexibility in designing supply chains to meet an uncertain
future. It is something she preaches to her clients almost
daily.
As apparel and retail practice leader at supply chain
design and integration house Fortna, she works with companies to design DCs that will meet their needs now and
for years to come. But if you talk to Mueller, it quickly
becomes clear that her role requires more than just design
and process expertise. She also has to be something of a
futurist as well as a kind of strategic adviser, helping client
organizations build a solid case for their DC design and
implementation projects.
Mueller has more than 10 years of business and leadership experience in supply chain and logistics. She recently
spoke with DC VELOCITY Group Editorial Director Mitch
Mac Donald about the unique challenges of omnichannel,
the importance of running “sensitivity” analyses, and how
to get started with a DC design project.
QYou work with companies in the apparel and retail sector, where things are obviously moving fast and
changing rapidly. The need to innovate and adapt is essen-
tially a ticket for admission to the game at this point. What
are some of the most common challenges your clients face?
INTERVIEW WITH DIANA MUELLER
Designing flexible DCs
for uncertain times
