SEPTEMBER 2011
VOLUME 9 NO. 9 inside
27 Stage presence: interview ith Gough Grubbs BY MI TCH MAC DONALD Rising costs and a stubborn recession weren’t enough to throw Gough Grubbs of Stage Stores off his game. He simply used them as an opportunity for some creative collaboration.
32 Stay … just a little bit longer
BY MARK B. SOLOMON
In today’s tight driver market, recruiting drivers is less
of an issue than simply holding on to them.
37 Breaking out of the box
BY DAVID MALONE Y
For The Container Store, a move to a bigger DC was
an opportunity to ditch the old fulfillment routine
and design something radically different.
43 Seven must-have features
in a TMS
BY JAMES A. COOKE
In the market for a new transportation management
system? Here are seven features to look for.
51 It’s all in the delivery
BY SUSAN K. LACEFIELD
Outsourcing last-mile deliveries can save you money
and headaches. But picking the wrong partner could
sabotage the entire customer experience.
54 HSN makes a good buy
BY MARK B. SOLOMON
; By investing in sophisticated productivity tools,
HSN stepped up its fulfillment game as well as its
value proposition to customers.
59 Total recall
BY PETER BRADLEY
The North American produce industry is about to
unveil a swift, efficient system for tracing individual
cases back through the supply chain. And it all starts
with the humble label.
