OCTOBER 2012
VOLUME 10 NO. 10 inside
28 Doing the right hing: interview with Randy Mullett BY MITCH MAC DONALD There are plenty of benefits to launching a corporate social responsibility program, says Randy Mullett. And not one of them has anything to do with feeling good.
34 Distribution juiced to
the max
BY DAVID MALONEY
; Argozumos, a Spanish provider of
juice products, moves to automation to
keep its beverages flowing.
41 Eyes on the skies
BY MARK B. SOLOMON
Cloud-based technology is being hailed
as the next big thing in the parcel
management sector. But first, providers
have to allay shippers’ concerns over cost,
reliability, and data security.
45 How Invacare slashed
its freight spend
BY JAMES A. COOKE
Prior to starting LTL contract talks,
home healthcare products maker Invacare
did a detailed lane-by-lane analysis of its
carriers’ tariffs. The result: big savings.
51 Inside Dell’s global
command centers
BY JAMES A. COOKE
The technology giant’s global command
centers coordinate parts logistics and
field technicians to respond swiftly to
customers’ requests. They even monitor
potential problems like natural disasters
and work with customers to develop
contingency plans.
