Copyright © 2012 United Parcel Service of America, Inc.
3 WAYS LOGISTICS CAN TRANSFORM
RETURNS INTO RETURNING CUSTOMERS.
With the rise of e-commerce, consumer returns can reach levels as high as 20%,
a daunting amount. Returns are inevitable, but with UPS reverse logistics solutions,
you can build a returns process that retains customers and improves service.
1) IMPROVE THE EXPERIENCE
A convenient returns policy makes
customers less hesitant about
shopping online and often encourages
repeat business. With pre-printed
labels (available online) and
numerous ways to return packages
to us (The UPS Store,® driver pick-up
and more), we make it easy.
2) UNCOVER SAVINGS
Integrated into our automated
shipping systems, UPS Returns® helps
give your business more control and
visibility over your supply chain.
A number of good things result.
Enhanced asset recovery, improved
cost per return, shortened cycle time
and optimized staffing levels.
3) REACH NEW CUSTOMERS
While reverse logistics can help
you better serve your current
customers, it can also help you
engage new ones. UPS offers a
portfolio of returns solutions in over
100 countries, so your company
can reach new markets and grow
your business internationally.
Go to ups.com/returns or snap the QR code to see how returns can be a business advantage.
