[FIGURE 6] MULTI-DIMENSIONAL ALLOCATION AND ORDER PROMISING
Product
All products
Desktop Laptop Notebook Small
Customer
All customers
Large Medium
Supply Chain
RDC
RDC
CDC
Promising
Techniques
▪ Available to promise
▪ Allocated available
to promise
▪ Capable to promise
▪ Allocated capable
to promise
Promising
Policies
▪ As soon as possible
▪ All
▪ On time
▪ All on time
Component 1 Component 2
Strategic
Growth
MFG
RDC = regional distribution center CDC = central distribution center MFG = manufacturing
SOURCE: JDA SOFTWARE GROUP INC.
ing profitable sourcing strategies to turn unprofitable much
more quickly than they have in the past.
Historically, sourcing strategies were largely based on
unit price, and they were executed that way for years.
Leading companies today have integrated workflows across
engineering, procurement, and supply chain organizations
to incorporate total-landed-cost analysis into engineering
and procurement decisions. These decisions are based on a
holistic view of cost, including:
• Unit price
• Transportation costs, including fuel surcharges
• Expediting costs
• Handling costs
• Inventory carrying costs
• Inventory obsolescence costs
• Duties and taxes
• Product rework and damage costs
• Customer service penalties
Furthermore, sourcing decisions have a large impact on
the cost to serve discussed earlier. Accordingly, supply chain
managers are ensuring that sourcing decisions are made
within the overall segmentation strategy for serving cus-
tomers profitably.
7. Implement differentiated allocation and order
promising
Allocation and order promising are critical areas for
implementing policies that enable segmented and prof-
itable customer service strategies. Allocation is the process
of reserving inventory and/or capacity for certain cus-
tomers or groups of customers, or for other entities, such as
sales groups or geographies. The intention is to provide
preference for certain customers based on objective criteria
such as volume, profit, and service-level agreements. Order
promising is the process of providing a date by which a
product will be delivered, with a high level of reliability.
8. Incorporate monthly and weekly tradeoffs into
S&OP