APRIL 2013
VOLUME 11 NO. 4 inside
30 The man behind the billions and billions served: interview with José Armario BY MITCH MAC DONALD ; Every day, McDonald’s serves nearly 68 million people at 33,000 restaurants around the world. It’s José Armario’s job to make sure those outlets have what they need to keep customers happy.
34 Salary survey report:
Industry wants you
BY PETER BRADLEY
While salaries across much of the economy remain stagnant, supply
chain and logistics professionals are seeing steady growth in pay.
The reason: Skilled professionals are in high demand.
41 Connecting the dots
BY MARK B. SOLOMON
It’s doubtful regional parcel players can build a national network
like those forged by FedEx and UPS. But there are other ways to
skin the parcel cat.
44 Know your integrator
BY JAMES A. COOKE
Picking the right systems integrator for the job requires checking
alliances, references, and résumés. Here are some tips on what to
look for.
47 Keeping its head above water
BY MARK B. SOLOMON
The Port of Long Beach isn’t short on challenges or competitors.
But its resources and location are formidable, and it’s going on the
offensive.
57 Are smartphones and tablets ready
for prime time (in the DC)?
BY DAVID MALONEY
Their low price point has some companies considering adopting
consumer mobile devices for use in the DC. But it’s not clear these
devices are quite up to the task yet.
60 How to reduce pallet damage
BY SUSAN K. LACEFIELD
The cost of pallet damage can add up quickly. Fortunately, there are
some inexpensive steps you can take to minimize the problem.
