DC Velocity - December 2014

Dear Colleague,

2014 has been a year of solid growth, investment and brand transition that is designed to further strengthen and expand our impact on the material handling market in the Americas. We expect to end 2014 far ahead of last year’s performance and right in line with our company projections. This year we celebrated 100 years of manufacturing excellence in the USA with our Barrett line of UniCarriers product, building off the legendary philosophies of high quality and reliability that are quickly becoming synonymous with the entire UniCarriers brand.

Investing in Growth in the Americas Currently, we manufacture and assemble all five classes of forklift product at one central location in the U.S.A. that also includes R&D, Procurement, Sales, Services, and Parts Distribution. This has allowed us to increase ease of collaboration, increase speed and efficiencies throughout the supply value chain, and greatly improve our overall customer support. Our campus is nearly 500,000 square feet in size, touts a zero waste-to-landfill manufacturing facility, and was recently recognized for our significant environmental achievements by the State of Illinois.

We continue to expand the UniCarriers headquarters property through acquisition and development of additional facilities to support:

•;Vertical integration to standardize and control operational flexibility, quality and cost

•;Addition of several new models to be produced in the USA, which will round out our already-broad product line

•;R&D efforts to speed up and increase development of products and features to serve the market

•;Investments in automation and reconfiguration of operations to reduce costs and
increase capacity to meet increasing demand
On top of the investments in our headquarters facilities, UniCarriers supports the industry with the most reliable
service provider network and products…now backed by the industry’s leading standard limited warranty. This was
only made possible because of the unsurpassed built-in-quality and consistently demonstrated reliability of our
current products in the most challenging applications. Our increasingly successful Aftermarket Excellence Program
(AEP) for authorized dealers now further assures our customer base of improved response times and first-time repair
rates to the highest level of customer expectations.

Finally, in 2014 we entered into the retail market through the acquisition of New England Industrial Truck. This will allow us to augment and enhance our go-to-market channel as we look to learn and grow with our best-in-class independent dealer network.

And this effort doesn’t stop in the USA market. We have entities in Mexico and Brazil to serve and support our rapidly growing international business.

On behalf of all of us at UniCarriers Americas Corporation, I want to reconfirm our commitment to continue to serve the market with the most reliable products and service support in the industry. That is our passion, that is our pledge!