I’M BEGINNING SOME REMODELING PROJECTS AROUND MY
house. Nothing major, just things like a new sink and vanity in the bathroom, plus some new carpet and paint.
My house was built in 1953 and has seen two major additions over the
years. Like many owners of older homes, we sometimes find things that
make us shake our heads. For instance, why did the previous owners put a
fireplace in a basement storage room? Or outfit the upstairs bath with two
sinks but no shower?
Another thing you find with an older home is that many times, past
projects were done by nonprofessionals and not always performed to code.
Things are not always square. Sometimes, I just find myself scratching my
head.
But then I realize that the original owners had
different priorities and this might explain some of
the design choices. That family raised 10 children in
the house, and its home-improvement projects likely
reflected its specific needs.
More often than not, we find the same kinds of
head-scratchers with distribution center upgrades.
Additions may be simply tacked onto the side of a
building, their design based more on the land that’s
available than on process-flow considerations.
Priorities within facilities also typically change over
the years. New technologies are introduced, and product mixes change, requiring modifications to process
flows. That’s led many facilities to sandwich e-commerce processing centers into whatever space could be found, for example.
These upgrades were not in the original facility designs and are often bolted onto the existing systems, software, and technologies. Like my house,
they don’t always make sense in hindsight, but there were good reasons
at the time. Trouble is, making sense of them now can be difficult if the
people who oversaw them are no longer with the company.
If that tribal knowledge is missing, it makes it critically important to
have an expert set of eyes review any proposed systems changes. Upgrades
tend to have a butterfly effect within a distribution system. Something
done to “fix” one area can have consequences for many other parts of the
operation.
That’s why many companies look to professional designers and integrators who can analyze a facility’s processes and suggest improvements.
These folks can recommend software and equipment that will produce
the desired results while also considering how these systems fit into the
existing processes.
Did I tell you that my hot water tank decided to heat its last ounce of
water this week? What a mess. But that is a story for another time.
bigpicture
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