both giving and receiving feedback. Additionally, they all
must make developing a team-focused organization a top
priority.
Bridging the supply chain talent gap also requires employees, educators, and employers to change some perceptions
about how a modern supply chain work force is organized. While it is good for educators to foster a passion
for supply chain careers, students should be taught that
developing the soft skills required for career growth is as
important as a technical education. They must learn to
work well with people at all levels of an organization, work
to develop their core skills within their role, and help their
organizations succeed as a whole. Employers, meanwhile,
should recognize that young employees need attention
and recognition when they go above and beyond what is
expected. Additionally, top performers should be exposed
to functions and experiences that would be beneficial to
their development.
When employers focus on developing their employees,
managing expectations, providing flexibility where possi-
ble, and giving feedback, it creates a work environment that
people want to be a part of. Employees feel better aligned
with their organizations and are motivated to work harder
as a team. And finally, educators will recommend those
employers to their students, and employers will gain—and
retain—capable employees. N
Notes:
1. Francesca Di Meglio, “Supply-Chain Management:
The New B-School Must-Have,” Bloomberg Businessweek,
June 28, 2013, http://www.businessweek.com/
articles/2013-06-28/supply-chain-management-the-new-b-
school-must-have.
2. Robert J. Bowman, “Bridging the Talent Gap in Supply-Chain Management,” SupplyChainBrain, September
30, 2013. http://www.supplychainbrain.com/content/
general-scm/business-strategy-alignment/single-article-page/article/bridging-the-talent-gap-in-supply-chain-management/.
3. “Expectations Gap Threatens Talent Search: Study,”
HR Professional, February 2013, 15.
4. PricewaterhouseCoopers, University of Southern
California, and London Business School, PwC’s NextGen:
A global generational study, April 2013, 8–10, http://
www.pwc.com/us/en/people-management/publications/
nextgen-global-generational-study.jhtml.
Editor’s note: Chris Elliott ( celliott@bhsolutions.com) is
a consultant in the TransTech Division of Blue Horseshoe
Solutions.
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