VOLUME 10 NO. 3 inside
37 Setting the standard: interview with Linda Hothem BY MI TCH MAC DONALD Up until last year, members of the 3PL industry lacked a set of standards for assessing the sustainability of their operations. Thanks to Linda Hothem and her cohorts at IWLA, that’s about to change.
43 Coping with CSA: Love it,
hate it, or ignore it
BY MARK B. SOLOMON
The government safety initiative isn’t going away,
so those affected by the program need to make
their peace with it.
48 Four steps to TMS success
BY PETER BRADLEY
Installing a transportation management system
can yield big savings and boost your customer
service—but you have to do it right.
52 Going postal (in a good way)
BY MARK B. SOLOMON
Online retailer OWC knew it could get more bang
for its parcel buck by making heavier use of the
USPS. The trick was finding a way to do it.
56 Sharing supply chains for
mutual gain
BY JAMES A. COOKE
Kimberly-Clark helped to pioneer the concept
of collaborative supply chains. The benefits have
been so great that the practice is now sweeping
through Europe.
60 On a roll at Amway
BY DAVID MALONE Y
; A new state-of-the-art conveyor system
whisks more than 24,000 items through the
company’s Michigan DC a day.
