Vacuum lifting system: American Crane & Equipment Corp.’s Cargo Lift Vacuum
Lifters and Manipulators can lift objects weighing anywhere from a few pounds to
several tons. The devices, which can be either free-standing or attached to a forklift truck, use industrial-strength vacuum suction to grip and lift boxes, pails, drums,
kegs, and sheets of material.
Vacuum lifters can reduce the time spent loading boxes and other material onto a
pallet while also reducing the number of injuries suffered on the job, according to
American Crane. (American Crane & Equipment Corp., AmericanCrane.com/AL-Vac)
Post-installation customer service:
Wynright Corp., a U.S.-based provider of
intelligent material handling systems, has
launched Wynright Client Care, a new business unit dedicated to providing aftermarket
value-added services.
The Client Care Team will complement
Wynright’s existing integration teams by providing support for Wynright’s customers’ IT,
operations, and maintenance staff at the
facility level after the system has been
installed. The team will work out of the
Wynright support center in Oak Lawn, Ill.
The goal of the team is to provide fast and
complete solutions to support issues, according to the company. Team members will monitor client facilities by using on-site DVR camera systems and Wynright’s Guardian ProActive software.
In addition to providing post-installation
support, the Client Care Team will work with
the Wynright integration teams during the
project-engineering phase. The Client Care
Team will be responsible for creating all client
dashboard content in order to ensure a
smooth transition from the implementation to
support phases. The dashboard content is sys-tem-specific and will include comprehensive
information, including CAD and PDF files, the
PLC (programmable logic controller) source
code, parts lists, and other pertinent materials.
(Wynright Corp., www.wynright.com)
Mobile app development team: In response
to the rapid evolution and proliferation of
mobile devices, supply chain software company
Manhattan Associates has created Manhattan
Mobility Labs. The labs’ development team will
focus on mobile applications and their ability to
extend Manhattan’s SCOPE platform of supply
chain optimization solutions.
The new solutions will leverage Manhattan’s
Supply Chain Process Platform (SCPP) and feature mobile Web applications developed using
standard technology frameworks.
Current Manhattan Associates mobile
applications include:
▪ Store Inventory Management, which provides a suite of tools to manage inventory in the
store, from receiving through cycle counting.
▪ Supplier Enablement, which helps customer work with key business suppliers and
trading partners to view and coordinate purchase orders, order fulfillment, and inventory
shipping from any mobile device.
▪ Mobile Supply Chain Intelligence, which
allows a customer to view dashboards or reports
from Manhattan’s Supply Chain Intelligence
application on a tablet or mobile device.
(Manhattan Associates, www.manh.com)
