David Congdon: View from the Top
There is so much to consider these days when it comes to running a business,
but whether a shipment arrives undamaged and on time shouldn’t even make the list.
People constantly ask us: How do you do it? What makes Old
Dominion successful? Well, the answer is quite simple: We stay
focused on core business principles and strategies that not only include
investments in our infrastructure to position ourselves for long-term
growth, but we’re constantly investing in our employees and focusing
on our service.
Let’s focus on that last point for a moment. At Old Dominion, rather
than saying we’re in the less-than-truckload business, we say we’re in
the business of keeping promises. Whatever business you’re in, we’re
quality, integrated and comprehensive services.
David Congdon is president
and CEO of Old Dominion
Freight Line, Inc. With more
than 35-years of experience
in the transportation
industry, Congdon has
spent the majority of his
career continuing the legacy
of his grandparents, Old
Dominion founders, Earl
and Lillian Congdon, and
his father Earl Congdon Jr.,
Old Dominion’s Executive
Chairman.
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
1-800-432-6335
www.odfl.com
solutions. We provide direct service to more than 48,000 points through more than
215 service centers, expedited, drayage and assembly and distribution services, as
well as container delivery services to and from North America, Central America, South
America and the Far East.
Our hard work has paid dividends.
In 2012, Old Dominion was honored by Mastio & Company as the No. 1 National
LTL carrier in the company’s 2012 Value and Loyalty Benchmarking Study for its
outstanding use of technology. We were also named one of America’s 100 Most
Trustworthy Companies by Forbes magazine, an annual recognition awarded to
publicly traded corporations that have consistently demonstrated transparent,
conservative accounting practices and solid corporate governance and management.
Anyone can buy trucks, trailers, service centers, computers, and have all of
the plans and strategies in the world. But, in the end, it’s about people, and a team
making our customers’ businesses our own and working to achieve a common
vision: “Helping the World Keep Promises.”
