C’MON NOW; HOW MUCH FUN IS LOGISTICS, ANYWAY?
Everyone knows that we are in a dead-serious competition, fulfilling orders until our tongues are hangin’ out, with enterprise
survival hanging in the balance. But we should all take a deep
breath and look for evidence of humor in the hurly-burly of our
workaday world.
We spend entirely too much time worrying and wondering,
humorlessly pursuing KPIs (key performance
indicators) of dubious value and dashboard
entries that might or might not be displaying
true speed and performance. Hey, if your job
(in supply chain management and elsewhere)
is not fun, with its fair share of chuckles, you
are either not doing it right or are doing it with
the wrong people or the wrong enterprise.
So, what and where are other indicators
that our work, at its core, is actually fun—
there” variety. This is a good time to enlist people who get paid
to be funny to help tell the stories. Practitioners and academics
are pretty much useless in this arena; consultants generally make
actuaries look like Louis C.K. All have senses of humor that
would do a mortician proud.
ACTORS AND COMEDIANS ARE SOCIALISTS AT HEART
Let’s begin with the beloved leftist and genius auteur, Charlie
Chaplin’s iconic tramp, with oversized trousers, an undersized
jacket, and charming props of a cane and bowler hat. I’ll grant
that Chaplin’s characters predate the rise of logistics and supply chain management. But his painful lampoons of soulless
factories, scientific management, and pointlessly impossible
performance targets capture the behaviors of the rapacious lap
dogs of the ruling classes. Thus, the classic “Modern Times”
depicts the indignities heaped upon helpless laborers and exposes
their inability to exercise initiative or creativity in satisfying the
BY ART VAN BODEGRAVEN basictraining
Fun and games in the
supply chain
bosses. Looks, feels, sounds like DC operations
working under stress, with limited investment and
fewer resources—last generation’s standard, with
residual exceptions among performance laggards
today.
Chaplin’s pinnacle of artistry in silent films,
“City Lights,” shared almost nothing with
“Modern Times” but foreshadowed the lack of human dignity, the capriciousness of monied classes, the powerlessness of
workers, and the relegation of
people to menial jobs, with no
rights or recourse in keeping or
losing tenuous employment.
HUMBLE BEGINNINGS
Admittedly, we often have to
search out the humorous in
supply chain management and
logistics. Once upon a time, a
brilliant TV comedy series, “The Wrong Mans,”
opened its second season with the principals
(English) working under assumed names in a
witness protection program, functionaries in a
distribution facility in Texas.
The co-star? James Corden, now hosting a late-night TV show and fighting off wanna-be guests
with a shillelagh as “Car Pool Karaoke” captivates
millions.
However, in the show, the boys are hard at it in
the Southwestern sun, loading trailers and abusing
forklift trucks with absurd abandon.
OLLIE RESTS ON HIS LAURELS
Stan Laurel and Oliver Hardy defined the challenges of last-mile delivery in the fall-on-the-floor,
spill-your-wine classic “The Music Box.” Our