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ments, respondents most frequently cited
parcel shipping, general inventory management, and slotting optimization as
likely areas for investment support.
We expected parcel shipping to be
a focus area due to results from other
ARC and third-party research showing
that the e-commerce boom had led to a
substantial increase in parcel shipping.
However, the high percentage of practitioners that plan to invest in technology
to support reslotting and facility layout
changes was unexpected. Nonetheless, it
confirms the view that order profiles are
evolving quickly and warehouse management is diligently searching for ways to
boost efficiency.
Although logistics executives would
like to have a blank check and with it,
the ability to select “all of the above”
when it comes to investments to improve
upon their operations, businesses live in
a world of competing priorities, where
oftentimes one investment must be chosen at the expense of another. Given that
reality, we asked respondents to select
their top warehouse technology investment priorities over the next three years.
Interestingly, but not surprisingly,
when it came to software, warehouse
labor management systems were the
and that require additional steps such as
packaging and labeling.
