MAY 2014
VOLUME 12 NO. 5
inside
24 Mission accomplished:
interview with Maj. Gen.
Ken Dowd
BY STEVE GEARY
In the days after Hurricane Sandy, the
commercial supply chain for fuel basically
collapsed. That’s when Maj. Gen. Ken Dowd
and the DLA stepped up.
29 The dos and don’ts of
buying used lift trucks
BY TOBY GOOLEY
3Previously owned lift trucks can be a great
choice for some buyers. Three dealers offer
advice on when to go that route and how to
avoid getting stuck with a lemon.
33 Into thin air?
BY MARK B. SOLOMON
The beleaguered airfreight industry may see
some cyclical sunshine, but secular trends are
likely to bar a return to the glory days of growth.
39 Locate a DC in Missouri?
Show me why
BY SUSAN K. LACEFIELD
There are five reasons why you should consider
locating a distribution center in the “Show-Me
State.” And one good reason why you shouldn’t.
42 Closing the gap
BY JOSEPH TILLMAN, KARL MANRODT, AND DONNIE WILLIAMS
Our 11th annual study of distribution center
metrics shows that where performance gains are
concerned, the lowest achievers outshone their
“best-in-class” peers this year.
48 Control towers made easy
BY JAMES A. COOKE
Companies seeking supply chain visibility can set
up a control tower on their own. But there’s also
an alternate route.
