MAY 2018
VOLUME 16 NO. 5
inside
32 Show me the money,
ASAP!: interview with
Richard Piontek
BY MARK B. SOLOMON
Speeding up cash flow is as important
today as it was 20 years ago. Richard
Piontek and eCapital are using today’s
tools to get the job done.
37 Picking technologies:
When inaccuracy
leads to lost customers
BY VICTORIA KICKHAM
The true cost of a mispick is measured
in service levels—and by a dwindling
customer base when consumer and
B2B buyers turn to sources that get
orders right.
40 The unintended
consequences of
Trump’s call for a
USPS task force
BY MARK B. SOLOMON
If the president’s goal is to hurt
Amazon, he may want to think twice.
42 Infographic: Annual
DC metrics survey
BY BEN AMES
What metrics are logistics
professionals using to monitor their
warehouse/DC operations? Our annual
survey has some answers.
44 Keeping on truckin’,
no matter what
BY MARK B. SOLOMON
It’s a land grab for capacity in an
ultra-tight market, and all ideas are on
the table.