NOVEMBER 2019
VOLUME 17 NO. 11
inside
20 An appetite for challenges:
interview with Craig Weiss
BY MITCH MAC DONALD
Craig Weiss of Conagra Brands was drawn to
logistics by the promise of lots of problems to
solve. It’s safe to say he hasn’t been disappointed.
25 Fulfillment strategies get local
BY VICTORIA KICKHAM
Creating a network of small satellite fulfillment
centers can ease transportation, labor, and
automation challenges for retailers—all while
raising the bar on the customer experience.
29 The changing face of
parcel delivery
BY GARY FRANTZ
Once upon a time, a parcel delivery company
meant either FedEx or UPS (or maybe the U.S.
Postal Service). Those days are gone.
39 Software that eases
labor pains
BY BEN AMES
Desperate to retain their best workers in a
historically tight market, DCs are using their
trusty LMS software in creative new ways.
44 Infographic: Annual
omnichannel survey
BY VICTORIA KICKHAM
How are retailers meeting the challenges of
omnichannel fulfillment and last-mile delivery?
Our survey has some answers.
46 Time for a trade-in?
BY BEN AMES
Distribution centers across the country are on the
verge of replacing their fleets of mobile computers,
as Microsoft backs out of the market. But experts say
there’s more to a refresh cycle than just swapping one
brand of handheld for another.
