s
p
ec
i
a
lr
ep
or
t
300 Newsome Drive • Yorktown, VA 23692
Phone: (757) 898-1530 • Fax: (757) 898-1580
VERTICAL CONVEYING SOLUTIONS
Like to minimize the cost of
ownership? Ryson can help. Our
Spiral Conveyors need less floor
space than conventional conveyors
and are faster and more reliable than
any elevator or lift. All our products
are designed for low maintenance
and long life and our proprietary
modular construction makes future
reconfiguring cost effective.
High Capacity Spirals The new
Ryson High Capacity Spirals are in
response to our customers need to go
higher and handle more weight. The
load capacity is 75 lbs. per linear foot
of conveyor for speeds up to 200 FPM.
Multiple Entry Spirals The Multiple
Entry Spirals allow loads to enter the
spirals from several different elevations.
A new high speed induction conveyor
provides controlled spiral entry.
The conveyor belts are individually
adjustable to match the spiral pitch.
Quality and service come first at
Ryson. We are the number one
spiral manufacturer in the USA.
For application assistance or more
information, give us a call or visit
www.ryson.com.
Save Space
and Increase
Throughput.
“The object for us is to have the latest possible pull times so we can
process more goods throughout the
day and still make those shipments a
reality.” FedEx stages multiple trailers at the DC, pulling them
throughout the day. The last pull
time is at 8 p.m.
Also crucial to making the fulfill-
ment plan work were some IT
adjustments. “We partnered with
our internal IT group to ensure our
internal job runs and warehouse
management system (WMS) are in
sync to make sure we make the order
cut times,” Venegas says. “It has
required an internal effort around process
mapping and coordinating those distinct
times we have to hit.”
90-PERCENT SAME-DAY SHIPPING
Since implementing the “speed of fulfill-
ment” initiative in late February, Eddie
Bauer has shipped 90 percent of customer
orders received as late as 2 p.m. on the
same day. The order management system
drops direct-to-customer orders to the
DC’s Manhattan WMS. Orders are
grouped in four to six waves each day for
processing. “We prioritize our waves
according to our cutoff times,” Venegas
explains. He adds that the mode of trans-
portation selected by the customer—
ground or air—is not relevant to the
process. “Whether you order a ground
package or an air package, our goal is to
get it all out the same day,” he says. “We
feel that enhances the customer experi-
ence. Even if I ordered ground, it is still
shipped as fast as humanly possible.”
In the DC, as the wave proceeds, order
selectors induct goods into the sortation
system, which delivers items to order
chutes for packing. (Those goods requir-
ing extra services, such as pants hemming
or embroidery, are diverted for those serv-
ices.) Once re-scanned to ensure the right
goods are going into the right carton and
packed, the packages are conveyed to
shipping and onto a FedEx trailer.
Interspersed with the order waves, the
system also handles several replenishment
waves during the day. “We operate replenishment teams seven days a week,”
Venegas says. “We run replenishment
waves five to six times in a 24-hour cycle
to ensure we are staying ahead of the
order fulfillment waves.”
Venegas is confident that the same-day
fulfillment results the company has seen
since February will be sustainable even as
orders jump in the fourth-quarter peak
season. And he sees that as a crucial part
of Eddie Bauer’s success. “What we are
doing from a fulfillment standpoint is giving us a competitive advantage. Creating
an enhanced service requires planning
and implementation in the off season so
you are prepared to deliver the same
results during peak season, and that has
been our approach to success,” he says. ;