some recommendations on better ways to find qualified
candidates.
IN SEARCH OF “THE PURPLE SQUIRREL”
Peruse a selection of logistics and supply chain job listings, particularly those for managerial and higher-level
positions, and one thing will quickly stand out: Many
companies are asking for the moon. Or, as Don Jacobson,
president of Optimum Supply Chain Recruiters, puts it,
“They’re looking for what in my company we call the
‘purple squirrel’—something that doesn’t exist.” These
days, it’s common to see job postings with excruciatingly
specific descriptions of “must have” functional experience
and expertise, personal characteristics, “soft” skills, product knowledge, educational experience, technical skills,
and more, Jacobson says. The likely consequence of setting
such exacting criteria is that very few people could possibly
meet them.
A more realistic approach is to clarify which skills and
experience are truly a “must have” and which could be
classified as “desirable” or “preferred.” Jacobson suggests
considering candidates who have had exposure to, but not
direct responsibility for, “desirable” or “preferred” areas,
which are relevant to but not crucial for the job.
Pinpointing the necessary skills and experience should
be a group exercise, say Gibson, Cook, et al. A best practice
identified by their survey of more than 900 supply chain
and human resources (HR) professionals: Assign specific
HR people to supply chain management (SCM) and logistics, and have them work directly with hiring managers
to develop job descriptions and postings. “This bolsters
recruiters’ knowledge of SCM talent requirements and
ensures that candidates are recruited by people who can
speak the language of SCM,” the authors write.
Many companies make industry- or product-specific
experience a “must have.” But Jacobson advises being
open-minded about a candidate from another industry
who has all the right management skills, functional knowledge, and personal characteristics. He or she could not
only be a perfect fit for the job but also bring valuable new
perspectives and ideas to the table.
Finally, when it comes to figuring out what is really
necessary to fill a position, don’t limit your thinking to the
individual job opening. “Assess your team’s current skills
and identify gaps, and use that to help determine what you
need, not just for the specific position but for the organization or group,” urged one respondent to the CSCMP
survey. “Who do we have and what do we need, not just
now but in the future?”
GETTING THE WORD OUT
Once you’ve come up with a realistic, accurate picture
of the skills and experience required, the question then
becomes how to let qualified candidates know about the
job opening. Employers today use a variety of methods.
Some rely on electronic platforms, such as companies’ own
websites, general career websites, specialized supply chain
and logistics career websites, and social media. Others use
more traditional, face-to-face communication through
such means as executive recruiters, professional networking, internship and co-op programs, and collaborating with
academic institutions.
Online job postings are often the first, and possibly only,
place many job seekers today look for open positions. Each
of the platforms mentioned above has its advantages. For
example, companies can design the careers section of their
own websites however they like, and they have free rein to
promote the company and its culture. General job boards
like Monster.com and Careerbuilder.com are household
names and attract large volumes of both postings and site
traffic. Social media can be a good way to reach a young,
entry-level audience. Specialized job boards have an advantage because they specifically target a logistics and supply
chain audience.
There are potential disadvantages to electronic methods
as well. It can be tedious for job seekers to scan a large number of company-specific websites; unless they are targeting
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EXHIBIT 1
Effectiveness of SCM recruiting
methods
Method Mean Rating
Internship/Co-op programs* 4. 25
University faculty referrals* 4.05
Networking with supply chain partners* 3.99
Executive recruiters* 3. 77
Employee referral programs* 3. 72
University career fairs* 3. 68
Social media website postings 3. 67
Industry events/meetings* 3. 46
SCM career website postings 3. 45
Nonuniversity career fairs* 3. 37
Staffing firms* 3. 34
General career website postings 3. 33
Company website postings 3. 30
Newspaper ads 2. 77
Effectiveness rating scale:
Very high = 5 to Very low = 1
*Personal, proactive recruiting methods
SOURCE: SCM TALENT DEVELOPMENT: THE ACQUIRE PROCESS, COUNCIL
OF SUPPLY CHAIN MANAGEMENT PROFESSIONALS (2013)