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Depending on one’s perspective, FedEx Corp.’s planned
Jan. 1 switch to dimensional pricing on ground parcel shipments measuring less than three cubic feet is either another
attempt to grab shippers by the short hairs or a rational
move to price its surface capacity in line with an evolving
traffic mix. The policy change could also wean customers
off an addiction to excess packaging that adds unnecessary
cube and cost to each delivery.
The move is unprecedented—as of Jan. 1, all FedEx
ground shipments will be priced based on their dimensions instead of their weight. But the goal is a familiar one.
Memphis, Tenn.-based FedEx and its chief rival, Atlanta-based UPS Inc., have tried for seven years to convince
shippers to either tighten up their packaging or fit more
weight into the parcels they tender. Since 2007, both have
used the tool of volumetric division, where a parcel’s cube
is divided by a preset divisor, to price packages based not
on their weight but on how much space they occupy in a
delivery van. In January 2011, both shrunk their divisors to
166 from 194 to make it even costlier to tender lightweight,
bulky parcels that take up a disproportionate share of van
capacity and, according to the carriers, distort their pricing
schemes.
Currently, however, shipments under the three-cubic-feet threshold are exempt. As a result, a five-pound parcel
measuring less than three cubic feet is priced based on its
weight.
FedEx’s move changes the game. Take, for example, a
one-cubic-foot box that measures 1,728 cubic inches, the
sum of multiplying the shipment’s height, weight, and
length. Dividing that number by the divisor of 166 now in
effect yields dimensional pricing of about 11 pounds, even
if the parcel weighs less than that.
Extending the math to the three-cubic-feet threshold
only amplifies the magnitude of the change: Dividing 5,184
cubic inches by the 166 divisor yields a rate equal to that of
a 36-pound shipment. Shippers generally pay the greater of
the actual or dimensional weight.
To put it in terms a layperson could understand, come
Jan. 1, 2015, a five-pound package of toilet paper ordered
on Amazon.com could be priced as if it were a 20-pound
shipment.
SHEDDING B2C WEIGHT?
Those affected by the shift have several choices: add heft to
their packages so they can be priced by the weight, reduce
the cubic dimensions of their parcels through more efficient
packaging, pay the higher charges, minimize the damage
through effective negotiation, or go elsewhere. Some choices are considered feasible. Others appear less so.
FedEx may not be sorry to see many of these shippers
go. The explosive growth of e-commerce has pushed
more business-to-consumer (B2C) shipments into FedEx’s
ground network than ever before. Most of those ship-
ments consist of lightweight, bulky items. What’s more, an
e-commerce transaction often entails the delivery of only
one item. By contrast, a typical business-to-business (B2B)
delivery stop involves multiple packages each weighing a
decent amount, a more profitable scenario for a carrier.
Given that carriers price their delivery expenses on a per-
stop basis, it isn’t surprising B2C shipments have become
an exercise in margin compression.
The problem is amplified by a shipper’s insistence on
surrounding the product with Styrofoam popcorn, Bubble
Wrap, or other types of padding that may or may not add
protection but certainly adds to cube. Jaris Briski, general
manager of integrated parcel solutions for Pittsburgh-based third-party logistics service provider Genco, said he’s
concluded from numerous visits to shippers’ facilities that
“they are very generous” with additional packaging. The
FedEx move will force many to “take a serious look at their
configurations,” Briski added.
Rick Jones, president and CEO of Austin, Texas-based
LSO (formerly Lone Star Overnight), a regional parcel
carrier, reckons that FedEx wants to recalibrate its traffic
mix so B2B shipments make up more of its density. This, in
turn, may lead to a shedding of B2C business as merchants
that lack the volume leverage of a company like Amazon are
effectively priced out of the FedEx system, he said.
Jones, who spent 22 years at UPS, said his old employer
would likely follow FedEx’s lead because it faces the same
predicament. UPS has said it is studying the FedEx decision
but declined further comment.
As for what this means for the market, it is difficult to
quantify the number of shipments that could be affected
by the FedEx change, and the estimates get murkier if UPS,
which handles three times the daily ground volume of
its rival, is thrown into the mix. According to consulting
company SJ Consulting, which maintains a database of
100 million domestic parcels moved annually, 32 percent
of those packages have shipment characteristics that would
make them vulnerable to the FedEx move. Within that
subset, about 57 percent of shipments weigh five pounds
or less, weight breaks that would face the steepest increase,
according to Satish Jindel, SJ’s president.
Jindel said his database may understate the impact, however. FedEx and UPS combined handle about 16 million
ground parcels each shipping day. When that number
is multiplied by 250 or so shipping days, the volume of
affected packages “can go much higher” than the universe
his company tracks, Jindel said. The change will add an
estimated $186 million to FedEx’s annual operating income
FedEx’s shift to dimensional pricing: Tough love or power grab?