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Returns service platform: Seko Omni-
Channel Logistics has introduced
OmniReturns, a global returns service to help
simplify the product returns process for retailers, e-tailers, and consumers globally. Seko
Logistics says the new service combines best-in-class logistics and carrier processes with
in-house technology to reduce costs, provide
end-to-end shipment visibility, and ensure a
quality customer experience.
Seko’s global returns operating platform,
OmniRPS, provides complete transparency
of all returns across every aspect of the
supply chain as well as the ability to operate
in e-tailer/retailer facilities, third-party warehouses, or Seko hubs around the world to
process returns, the company says.
With the new “one scan” returns processing function within OmniRPS, retailer warehouse teams are able to simply scan a carrier
consignment note and verify all returns with a
one-touch confirmation that automates both
the store credit and refund processes.
OmniReturns’ customer-facing multilan-guage portal offers a choice of carriers, free
or paid returns options, pre-printed labels on
dispatch, and API (application programming
interface) access to labels if the seller has its
own returns portal. Consumers using the service simply go onto the specific e-tailer/retailer’s returns page to confirm the goods they’re
sending back and generate a return label
via e-mail. They then drop off the parcel in
accordance with their local postal provider’s
instructions. The service allows consumers to
track the entire return process domestically
and internationally back to the seller. (Seko
Logistics, www.sekologistics.com)
Wearable RFID and bar-code reader: Feig
Electronics, a supplier of RFID and bar-code
readers and antennas, has introduced its
HyWear compact, a hybrid bar-code and
RFID (radio-frequency identification) wearable
reader that frees both of an employee’s hands
to perform work.
The HyWear compact combines optical
and radio data-collection technologies into
a single, wearable product that fits onto the
back of the hand. The Hy Wear reads 1-D and
2-D bar codes, “RAIN” RFID transponders, or
both bar codes and RFID. It is attached to a
fingerless glove, leaving the user’s fingers and
arms free.
This lightweight device rests on the back
of the hand, providing unrestricted freedom
of movement for a stock person, parcel deliverer, or baggage handler to perform tasks.
Compared with the conventional process of
picking up a mobile data-collection device,
Versatile industrial fan: To address the problem of tight workspaces, crowded floors, and ceiling areas that make it difficult to
get cooling airflow to workers who need it, Big Ass Fans has introduced the Pivot 2.0 fan. The fan is easy to install, features a steel
cage, and produces cooling airflow up to 120 feet from the fan,
thanks to its six-foot-diameter width and powerful motor, the company says. Other
features include versatile installation with ceiling-, beam-, and column-mounting
options; 73 airflow positions and variable speed controls; a direct-drive motor and
balanced airfoils; and a three-year warranty. (Big Ass Fans, www.bigassfans.com)
