VOLUME 10 NO. 1 inside
41 The protector: interview with Art Arway BY MARK B. SOLOMON After a decade running DHL’s security network in the Americas, Art Arway is now free to comment on today’s security landscape. His conclusion: Things could be far worse.
65 Voice made easy
BY JAMES A. COOKE
Outdoor retailer Cabela’s wanted
the advantages of voice technology
but not the costs and hassles of a
large-scale implementation. Could
it find a system that filled the bill?
73 Smith Drug
reformulates
BY DAVID MALONEY
The pharma distributor has made
multiple upgrades to its South
Carolina DC in the past seven
years to maintain its competitive
edge. And it’s not done yet.
48 Mamas, don’t let
your babies grow
up to be truckers
BY MARK B. SOLOMON
With costs and regulatory
burdens on the rise, even
veteran trucking company
owners are eyeing the exits.
77
53 How’s it going?
Depends on who
you ask
BY JAMES A. COOKE
; Respondents to our
2012 Outlook Survey were
evenly divided on where the
U.S. economy is headed this
year. But most are still
upping their budgets for
transportation services.
83
The right site, at
the right price
BY JOHN BOYD JR.
Rising fuel and shipping costs,
coupled with a weak economy,
have companies searching for
distribution sites that will help
cut operating costs. They’re finding
some attractive opportunities.
59 The BIG rollout
BY TOBY GOOLEY
Implementing a new WMS
across a network of DCs
carries big risks and big
rewards. Two shippers that
are going through it tell how
they’re avoiding pitfalls and
achieving success.
7 steps to
effective forklift
training
BY PETER BRADLEY
An effective driver training program
is critical to a safe, efficient, and
legal DC operation. Here’s a look at
what’s involved.
86 Alive and kicking
BY C. DWIGHT KLAPPICH
Supply chain execution software
can expect strong sales in the next
several years as companies replace
aging systems and respond to new
priorities prompted by the recession.
