HOW DO YOU KEEP TRACK OF THE LITERALLY TENS
of millions of items—belts, neckties, wallets, and the like—
flowing through your distribution facilities each year? That
was the question faced by Randa Logistics, the fulfillment
arm of Illinois-based Randa Accessories, which describes
itself as the world’s largest men’s accessories company.
Like many businesses, Randa Logistics was sometimes
challenged with determining precisely where products
were located inside its facilities and how much inventory was on hand at any given
moment. The problem became
particularly acute during peak
seasons, as volume and activity
ramped up.
The company’s fulfillment
center in Reno, Nev., is a case
in point. During peak periods,
the facility often ran short on
storage space, forcing forklift
drivers to find any available
spot on the warehouse floor to
store pallets until they could
be loaded onto trucks. Trouble was, dropping a pallet outside a defined storage location made it tough to track—a
problem that was only magnified when pallets for a specific
order were stored in separate locations. On top of that, pallets were sometimes misplaced, resulting in hours of wasted
manpower searching for missing pallets in the cavernous,
525,000-square-foot facility.
READY, SET, GO
To help it gain the real-time visibility it needed, the
company approached MSM Solutions, a global provider
of radio-frequency identification (RFID) and bar-code
solutions, back in 2016. For Randa, turning to MSM was
a natural choice. The two had worked together before,
collaborating on a successful RFID item-level compliance
tagging project in 2012.
In its initial meetings with the supplier, Randa explained
that it was now looking to expand its use of RFID to include
identifying, tracking, counting, and managing pallet-level
shipments headed to retail stores throughout the U.S. In
operational terms, what it wanted was a system that would
tell it, in real time, where a pallet was staged, so that once
a truck arrived to collect a shipment, the orders could be
picked quickly and loaded into the trailer.
After conducting a site visit and reviewing Randa’s warehouse processes, MSM came up with a solution that would
easily integrate into its client’s existing business practices. The key components of
that system are unique RFID-based pallet identification
labels (which Randa is able to
generate on demand) and a
customized version of MSM’s
PortalTrack inventory tracking software.
SOLID RESULTS
With the new system in place,
Randa Logistics now has real-time visibility into the current
location of any pallet in the fulfillment center. Warehouse
associates can log in to any Web-enabled device and see all
available pallets for shipping by customer purchase order
number or retailer ID, with the added functionality to
search and sort by other variable data. MSM Solutions also
provided a mapping feature that is an exact replica of the
sprawling Randa fulfillment center and which will pinpoint
any pallet within a zone or show all available pallets within
a selected zone.
The end result has been both time and money savings
for Randa, along with a boost in operating efficiency. “The
real-time visibility and reporting that PortalTrack delivered has allowed us to make better and more timely decisions,” said Randy Kennedy, chief logistics officer at Randa
Logistics, in a statement. “Knowing exact counts and the
exact locations of items in a facility this size has eliminated
wasted labor costs searching for items, prevented shipment
delays, and helped us avoid chargebacks.”
To solve the age-old problem of keeping track of inventory inside a bustling DC, men’s accessories
company Randa implemented a distinctly modern solution: RFID.
Getting by with a little help from RFID