40 DC VELOCITY OCTOBER 2017 www.dcvelocity.com
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If the order includes any of the slower-moving C items,
as about 20 percent of orders do, these are picked first. To
select items in the C area, a worker equipped with an RFID
reader scans the tote’s tag. This brings up a display showing
the items and quantity to pick as well as their locations in
the adjoining shelves.
Orders that include heavier items start in a zone that
uses pick-to-light technology.
Workers select these heavy
products from source pallets.
Lights and quantity indicators
linked to the pallets show which
items to pick. To confirm the
pick’s completion, workers can
use either traditional pushbut-tons or pull cords that hang
above the pallets, depending
on their preference.
Orders that do not contain a C item or a heavy product
start in the A picking area before moving on to the B area.
In both the A and B areas, source products are stored in
flow racks opposite the picking zones. These racks are auto-
matically replenished from the miniload automated stor-
age system via conveyor. Two shuttle cranes are deployed
in the B area to automatically load the flow racks.
The A area holds 15 of the smaller, very-fast-moving
SKUs (stock-keeping units), such as cleansing oils and face
wash powder. The section also houses promotional merchandise, including calendars, diaries, seasonal items, and
samples. “This area contains
our most popular products, so
usually almost every order will
have one or more items from
here,” Nakazawa notes.
In total, the A area consists
of three picking zones. Four
totes at a time stop here, and
a pick-to-light system provides
directions for item selection.
After leaving the A area, the
totes pass on to the B area for
further picking if needed. Here,
The picking zones here are outfitted with shelves above
the staged order totes, where workers can store batch-picked products that will be needed for totes scheduled
to arrive shortly and for future orders. The items are held
there until the totes arrive, at which time lights will provide
further picking instructions.
Workstations in this area feature an innovative type
of labor management technology. Lights above the zone
flash if the worker is picking too quickly or too slowly—a
red light indicates that performance is too slow, while an
orange light warns that the speed is less than optimal. In
some cases, workers may move to other locations within
the picking zones to help bring a line up to speed and avoid
bottlenecks elsewhere in the system.
FINISHING TOUCHES
Once the orders are assembled, the totes are conveyed to
inspection and packing areas. A sliding-shoe surfing sorter directs each tote to one of 60 packing stations (totes
are assigned to stations based on the size of the shipping
carton required for the order and the need to balance
work). When a tote arrives at a pack station, an RFID
device scans its tag to bring up a list of the items the tote
should contain. The display also tells the worker which size
carton—the facility stocks 14 different-sized boxes—to use
for the order.
The associate next removes each item from the order
tote, scans it for verification, and places it into the shipping
carton. As each item is verified, its entry grays out on the
packing station’s computer screen. A chime sounds when
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