FEBRUARY 2011
VOLUME 9 NO. 2 inside
28 The man to see in DC: interview with Peter Friedmann BY TOBY GOOLEY Peter A. Friedmann’s mission is to help private companies and local governments have their say in Washington on policies that affect international trade.
36 Game time
BY MARK B. SOLOMON
One week before Super Bowl XLV,
FedEx Freight took the field with a
service it claims will forever change
the LTL game. Can it deliver?
39 For once, it’s not just
about the money
BY TOBY GOOLEY
; What makes seaports’ customers
happy? Not what you might expect,
according to a recent survey.
47 All in the family—but
for how long?
BY SUSAN K. LACEFIELD
Family-owned businesses have a long
and proud history in the third-party
logistics market. But now some are
wondering if their day is over.
59 Belt-tightening tips
for conveyor owners
BY DAVID MALONE Y
Buying a conveyor is just the
beginning of a long and expensive
relationship. But there are plenty
of things you can do to keep your
long-term costs in check.