minutes of Exit 7-A on the New Jersey Turnpike and about
an hour from the megamarkets of both New York City and
Philadelphia. In July 2014, Amazon opened its first DC
in New Jersey in Robbinsville, a 1. 2 million-square-foot
fulfillment center that will employ some 1,400 workers.
The company plans to use this fulfillment center to debut
its much-anticipated same-day grocery delivery service,
called AmazonFresh. We expect other DCs to be following
Amazon to Robbinsville in the months ahead.
Nationally, other sites that we see riding this proxi-mate-to-market trend include: Lehigh Valley, Pennsylvania;
Towson, Md.; Dublin, Ohio; Fishers, Ind.; Jeffersonville,
Ind.; South Fulton County, Ga.; Miramar, Fla.; Ruskin,
Fla.; Sugar Land, Texas; Denton, Texas; San Marcos,
Texas; Oak Brook, Ill.; Liberty, Mo.; Aurora,
Colo.; Casa Grande, Ariz.; Tualatin, Ore.;
Moreno Valley, Calif.; and Tracy, Calif.
4. THE NEED FOR MORE SKILLED
WORKERS
The shortage of over-the-road truck
drivers has been well documented in
recent years. Manufacturing giants like GE,
Caterpillar, and Siemens have also been very
vocal about skill shortages in the United States
being a major impediment to reshoring production jobs back to the U.S.
Not so well known to the general public is the growing shortage of workers in supply chain specialties like
data analysis, robotics, engineering, and data security, to
name just a few. While not as labor-intensive as call centers,
our site selection projects in the DC sector are much more
human resource-focused than ever before. HR managers
need us to document that an area has a robust supply of
technical and nontechnical workers not only at startup but
also in the years ahead, especially if the DC is slated to provide additional value-added functions down the road. Our
DC clients are increasingly interested in such labor market
issues as the ability to hire ex-military, access to public
transportation in order to tap inner-city labor pools, the
availability of leading-edge skills in data security (a growing
concern of our clients), and the tenor of labor-management
relations. At the end of the day, labor is playing a greater
role in distribution center site selection.
This is due in part to the breadth of jobs, from high-tech
to low-tech, housed in today’s distribution center, as well as
to the rather low profile the logistics industry has assumed
in the mindset of many college graduates. While the industry employs some 6 million workers and accounts for
almost 9 percent of our nation’s gross domestic product, its
operations are mostly behind the scenes.
We expect the logistics industry to need to fill some 1. 5
million jobs over the next five years. Compounding the
industry’s low profile among new college and tech school
grads is the wave of retirements among the “baby boomer”
generation that the industry is now facing. We are seeing a
growing number of our DC clients turning to social media
sites like LinkedIn and Facebook to search for new workers.
5. MANUFACTURING AT THE DC
In recent years, more and more value-added functions have
started to be housed in distribution centers—whether they
are blue-collar light assembly, white-collar office tasks, or
customer service-related operations. We expect to see an
emerging technology known as three-dimensional (3-D)
printing, or “additive manufacturing,” also being offered at
distribution centers.
Three-dimensional printing is a process of creating a
3-D object from a digital file by laying down (or printing) successive layers of material. This new technology
is expected to revolutionize production techniques,
resulting in a significant proportion of manufacturing
becoming localized and on-demand. The reliance
on extended and costly supply chains would also
be diminished. Our DC clients are telling us
that the implications of 3-D printing could be
enormous. Warehouse sizes and inventory
levels could be reduced as 3-D printing
leads to more real-time, custom manufacturing. For example, national parts
warehouses would not need to be
as large, because replacement parts
could be downloaded, 3-D printed,
and replaced within hours. Manufacturing
reshoring from Asia would be hastened, thus
reducing demands on the ocean shipping and air-cargo industries.
Only a few years ago, 3-D printing seemed like something
out of a science fiction movie, but major supply chain players in the auto, aerospace, and medical technology industries are already producing strong and light component
parts using 3-D technology. As more industries adopt the
technology, the impact on DC sizes, volumes, and mission
will no doubt increase.
A MULTIDISCIPLINARY APPROACH
In order to respond effectively to the great variety of cost
factors, human resource issues, and emerging technologies
that are affecting site selection, corporate relocation teams
need to be much more collegial and multidisciplined than
ever before. Everybody—from traffic to legal—needs to
have a say in today’s location decisions. Additionally, companies may benefit from securing counsel from outside specialists. This may involve contracting with a corporate site
selection firm like ours, or even outsourcing the entire logistics equation to a third-party logistics service provider.
John H. “Jack” Boyd ( jhb@theboydcompany.com) is a principal with the independent corporate site selection consultants The Boyd Company Inc.