ALL OF A SUDDEN, FAST-FOOD WORKERS WHO’VE
been oversampling the wares are marching, particularly in
favorable weather, with demands—not requests, mind you—
for a new minimum wage, most notably $15 per hour.
They are often joined by warehouse workers and custodial
operatives, and anyone else who feels aggrieved by receiving
part-time wages for part-time work. The premise that an
entry-level position should command a wage that permits
home purchase and other major life expenditures is a debate
for another day.
That the employed, but possibly underpaid, marchers
might not be superproductive, as it
is, crosses the mind randomly. And it
does raise the question of how all the
marching and chanting might be further reducing quality and throughput—
another debate for another day.
TRANSLATING THE REALITY TO THE
ABSTRACT
Amex Open Forum’s weekly e-news-letter, “The Recap,” recently featured
a discussion of the possible impact(s)
of an increased entry-level wage. In it,
my friend Steve Mulaik probed some
current academic research in the field.
Truth to tell, Mulaik has been cosmically involved in matters of distribution center performance for the 20 years I’ve
known him. He dabbles in both esoterica and exotica, and
does not hesitate to borrow concepts from academics when
he is not coming up with new discoveries and ideas on his
own.
His latest explorations call into question the possibility that
rising wages and performance are inescapable consequences
BY ART VAN BODEGRAVEN basictraining