VOLUME 9 NO. 3 inside
44 The supply chain’s systems guru: interview with C. Dwight Klappich BY JAMES A. COOKE When Gartner analyst C. Dwight Klappich talks about the supply chain software market, people listen. There’s a reason for that.
51 Behavior modification
BY MARK B. SOLOMON
; As trucking hurtles toward an uncertain
future, shippers and carriers have two choices:
repeat the mistakes of the past or rethink the way
they do business.
59 A tool for tomorrow
BY MARK B. SOLOMON
The challenge Caribou Coffee faced wasn’t just
designing a distribution network. It was designing
one that would serve it into 2015.
64 The tax factor in global site
selection
BY MATT JACKSON AND MATT HIGHFIELD
When picking a location for an overseas plant,
companies sometimes neglect to factor in the foreign
enterprise income tax. That could be a costly mistake.
69 It’s all in the carts
BY PETER BRADLEY
For furniture retailer American Signature, the
secret to doubling DC output was the humble—
or in this case, not-so-humble—cart.
77 Time for some shelf
examination?
BY SUSAN K. LACEFIELD
If your DC serves retail outlets, you’re probably
getting more requests for pre-assembled orders
to cut down on the labor needed to stock store
shelves. But how do you do that without blowing
your own budget?
